Illinois Budget Crisis | Chicago Public Library Commissioner Reacts to FOX Chicago News' Story

Illinois Budget Crisis | Chicago Public Library Commissioner Reacts to FOX Chicago News' Story

I was happy to read the Chicago Public Library Director's response to a story about whether libraries were a waste of tax money. Someone may conclude that libraries are indeed a waste of tax money, but the story seemed to leave out the pertinent facts. The CPL Director responded and her letter is attached.

Part of the response mentioned how people turn to the library as their free resource for books, information, and entertainment in multiple formats: print, online, and in-person. I think librarians need to remind our communities that the "in-person" format (talking to a librarian) is one of the best resources available. No matter how big and pervasive Google becomes (for example), a conversation with a librarian is something that can add a great deal of value.

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The Future of Public Libraries: Tending the Garden

Tending to existing customers of libraries should be first and foremost. I understand the need to broaden the base of users and to bring in larger numbers of users. However, I think there is an existing constituency that is being neglected. I would rather have fewer, more passionate advocates for the library over more lukewarm users. I also think the existing needs of patrons may be overlooked when the emphasis isn't on their particular needs and enhancing service to them. The "tending the garden" analogy is that it's easier to get great results from an existing garden or flowerbed over planting from seed. Enthusuastic supporters will advocate for the library and can be considered as a the best tool for success. It's also more likely that they will become lifelong supporters, not simply library users while their children are in school (for example).

Perceptions of Libraries and Information Resources

A Report to the OCLC Membership

http://www.oclc.org/reports/pdfs/Percept_all.pdf

The conclusions are worth reading if you have an interest in libraries.